By accessing or using Kadara ("the Platform"), including Kadara Prime (private clinics), Kadara Pulse (public hospitals), and Kadara Link (provider-managed patient communication), you agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of a healthcare facility or organization, you represent that you have authority to bind that entity.
| Term | Definition |
|---|---|
| Kadara | The AI-native clinical operating system owned and operated by uChamp Technologies Limited |
| Healthcare Provider | Licensed medical professionals and their employing clinics or hospitals |
| Patient | An individual receiving healthcare services through a provider using Kadara |
| Kadara Link | The provider-branded communication layer that supports patient summaries and follow-up through channels used by participating clinics and hospitals |
| Content | Clinical notes, SOAP notes, patient summaries, prescriptions, and other data generated through Kadara |
| NHIS/NHIA | National Health Insurance Scheme / National Health Insurance Authority |
To use Kadara Prime or Kadara Pulse, you must:
To receive provider-branded communication powered by Kadara, you must:
| Obligation | Description |
|---|---|
| Accurate information | Provide complete and accurate registration information |
| Credential security | You are responsible for maintaining password and authentication security |
| Unauthorized access | Notify us immediately of any unauthorized access |
| No sharing | Do not share your account credentials with unauthorized persons |
| Device responsibility | You are responsible for securing your personal device |
Kadara uses artificial intelligence to transcribe consultations and generate SOAP notes. AI assists; doctors decide. All AI-generated notes require physician review and approval before becoming part of the medical record. The attending physician bears final clinical responsibility for all approved notes.
Kadara suggests NHIS codes based on clinical documentation. The healthcare provider is responsible for verifying the accuracy of all codes before claim submission. Kadara does not guarantee claim acceptance.
Patients who opt in with their provider receive visit summaries through the channels their clinic or hospital uses, with the provider as the visible sender and Kadara as the underlying infrastructure. Summaries are generated automatically and are for informational purposes only. They do not replace professional medical advice. Patients should consult their healthcare provider for any medical concerns.
To the fullest extent permitted by law, uChamp Technologies Limited shall not be liable for any clinical decisions made by healthcare providers based on AI-generated content, nor for any patient outcomes resulting from such decisions.
Kadara is designed to align with the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive (GAID) 2025.
| Role | Entity |
|---|---|
| Data Controller (Patient data) | Healthcare provider (clinic or hospital) |
| Data Processor (Technical processing) | Kadara |
| Joint Controller (For Kadara Link) | Kadara and Healthcare provider |
| Commitment | Implementation |
|---|---|
| No data selling | We do not sell patient data |
| Data sovereignty | Data stored in Nigeria by default |
| Consent management | Patients control their data and can withdraw consent |
| Audit trails | All access to patient data is logged |
| Breach notification | 72-hour notification to NDPC as required by NDPA |
For complete privacy information, refer to our Privacy Policy.
| Prohibited Activity | Description |
|---|---|
| Unauthorized access | Access patient data without proper authorization |
| Data extraction | Scrape, crawl, or extract data for commercial purposes |
| Harmful use | Transmit malware, viruses, or harmful code |
| Illegal activity | Violate any applicable laws or regulations |
| Impersonation | Impersonate another healthcare provider or patient |
| Obligation | Requirement |
|---|---|
| Informed consent | Obtain patient consent for audio recording and for provider-branded communication powered by Kadara |
| Record accuracy | Verify and correct AI-generated notes |
| Confidentiality | Maintain patient confidentiality per Code of Medical Ethics |
| Professional standards | Comply with MDCN guidelines and NHIA requirements |
| Service | Payment Terms |
|---|---|
| Kadara Prime | Monthly subscription per doctor; billed in advance |
| Kadara Pulse | Annual enterprise license; invoiced annually |
| Kadara Link | Included for patients; clinics pay per-active-patient fee |
| Ownership | Description |
|---|---|
| Kadara IP | The Platform, software, AI models, branding, and content (excluding patient data) are owned by uChamp Technologies Limited |
| Patient Data | Patient data belongs to the patient and the healthcare provider as determined by law |
| License to use | We grant you a non-exclusive, non-transferable license to use Kadara |
| Feedback | You grant us a perpetual license to use feedback for product improvement |
| Commitment | Details |
|---|---|
| Target uptime | 99.5% excluding scheduled maintenance |
| Offline mode | Service continues during internet outages |
| Support channels | Email: hello@kadara.health, Phone: +2349137484007, WhatsApp: +2349137484007 |
| Response time | Within 24 hours for standard inquiries |
Healthcare providers may terminate their account at any time by contacting support. Patients may opt out of provider-branded communication powered by Kadara by replying "STOP" to any such message, or by contacting their provider directly.
| Reason | Notice Period |
|---|---|
| Breach of these Terms | Immediate |
| Non-payment | 14 days' written notice |
| Extended inactivity | 90 days' notice |
To the fullest extent permitted by law:
To the fullest extent permitted by law:
You agree to indemnify and hold harmless uChamp Technologies Limited from any claims arising from:
These Terms are governed by the laws of the Federal Republic of Nigeria.
| Step | Process |
|---|---|
| Step 1: Internal grievance | Contact us at hello@kadara.health, call +2349137484007, or reach us on WhatsApp |
| Step 2: Mediation | If unresolved within 30 days, escalate to mediation at Lagos Multi-Door Courthouse |
| Step 3: Arbitration | If mediation fails, resolve by binding arbitration under the Arbitration and Conciliation Act |
We may modify these Terms at any time. Material changes will be notified:
Continued use after changes constitutes acceptance.