Solutions / Care coordination

Care coordination

Work should not disappear when care moves between people.

When a visit’s work has to cross a team, it goes quiet in the gaps. Kadara keeps every open item with an owner and a state everyone can see, so nothing depends on someone remembering.

Across people

Every open item has an owner the whole team can see.

Work is not handed off because somebody sent it. It is handed off when somebody accepts it.

SentAwaiting acceptanceAccepted, Cardiology desk

Sending a referral does not close it. Kadara holds it as open until a named role accepts it, so nothing is assumed to have landed just because it left.

Every item moves through the same states

CreatedAssignedAcceptedBlocked / WaitingCompletedClosed

Each item carries an owner, an intended receiver, whether it was accepted, what is blocking it, and evidence it was completed, so “done” means done, not just sent.

Illustrative. Seeing the work is not the same as deciding the care.

What changes

From work that belongs to nobody to work with an owner.

Before Kadara

Work goes quiet between people.

  • A referral is sent and assumed received.
  • The callback belongs to everyone and no one.
  • Chasing becomes the job: who has this now?

With Kadara

Every item has an owner and a state.

  • Sent, awaiting and accepted are different, visible states.
  • Open work carries a named owner across the team.
  • The difference between done, waiting and stuck is visible.

Nothing falls between people.

Open work stays visible with an owner, not in someone’s memory.

Handoffs that actually land.

A referral stays open until a named role accepts it.

Less chasing.

The state is visible without anyone having to ask where things are.

Organisational visibility is not clinical authority. Clinical decisions always stay with the clinician.

See how Kadara protects the record →

Keep the work visible when care crosses people.